How to Access Counseling and Psychological Services (CAPS)

Due to the changing landscape caused by COVID-19 and variants, CAPS services delivery could change to reflect University policies created in response to federal, state, and local guidance so please call CAPS at (201) 761-6420 to get up to date information on our services.

Reaching Out

Call CAPS at (201)-761-6420 or email

If no one answers, please leave a voice message or email with:

  • Your full name, student ID#,
  • Phone #,
  • SPU email address,
  • Convenient call back time (Mon-Fri 9-4)

The administrative assistant will get back to you at the time you have provided.

What You Can Expect:

  1. A call back from our Administrative Assistant
  2. She will ask a few questions to get basic information
  3. She will schedule a Registration Appointment (either for then or a later time) through a secure video platform (
  4. She will email your appointment link and a guide on how to connect with

During Your Video Registration Appointment:

  1. Paperwork: Please have 30-40 minutes available so you can review, discuss, complete and sign required documents.
  2. Scheduling: You will be scheduled for a Tele-therapy Intake Session with a clinician
  3. Email: You will be sent Video Intake appointment link

During Your Video Intake Appointment:

  1. Meet with one of our clinicians who will help you sort out your concerns, gather some background information, provide initial strategies for healthy coping, and discuss your options for further care.
  2. Together you will complete a care plan for emergencies
  3. Discuss your options for further care, some options might include:
  • Individual counseling (in-person/tele-therapy)
  • Therapy/support group
  • Psychiatric Services
  • Private Off-campus counseling
  • Consulting with a different wellness-related office on campus.

If you are located in a state other than New Jersey

Due to state-to-state licensing laws, SPU clinicians may be unable to provide tele-mental health counseling to students residing in other states.  Although, during the pandemic, some states allowed temporary out-of-state mental health counseling, there were limitations and expiration dates of these agreements. 

In many circumstances, CAPS clinicians are unable to provide clinical services in a state where they are not licensed to practice, so accessing services in the state or country in which you currently reside may be the best option for you. To discuss options/resources available, or for assistance in navigating access to services in your area, please call CAPS to schedule a consultation appointment.

Teletherapy Pre-Appointment Guide


Please call so that we can release the time to another student.